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Still Have time to apply for electricity rebate


You still have time to apply for electricity rebate of $150. If you were eligible for and received Family Tax Benefit (FTB) in the previous financial year then you may get up to $150 from the government as a part of The Family Energy rebate scheme.



You can apply if you are:

  • A resident of NSW; and
  • The account holder of your electricity account with an electricity retailer or an on supplied electricity account holder; and
  • The recipient for the FTB during the previous financial year.

Please note: your FTB must have been finalized by the DHS before you submit an application for the FER. To check this you can contact the DHS (Australian department of Human Services) on 136 150.

If you receive and pay your bills to an electricity retailer of your choices such as Energy Australia, Origin, AGLE or RedEnergy then you are an electricity retailer applicant. If approved, your FER will be applied by your retailer as a credit to your electricity bill. You can apply for the FER online or by completing a paper application form.
You will need to have the following information ready before you apply:

  • Your DHS Customer Reference number (CRN)
  • Your contact details
  • A copy of you most recent electricity bill
  • Make sure that your FTB has been finalized by the DHS for the previous financial year. Any application you lodge will be declined until this has been finalized and the DHS have sent you correspondence to confirm this.

How to Apply:

The FER application should be lodged by the person in your household receiving the FTB payments from DHS. If you are unsure, your FTB correspondence will be addressed to the person registered with DHS as the FTB recipient. The rebate applicant, FTB recipient, and electricity account holder must be the same person. The last name you use when you lodge your rebate application must be exactly the same as the last name on your account with DHS and your retailer.

To Apply online Click here: Apply for Electricity Rebate

To Apply offline or by post click here: Apply Offline Paper Application

You can send you paper application form either via e-mail to fer.program@industry.nsw.gov.au or via post to NSW Family Energy Rebate, locked Bag 5123, Parramatta, NSW 2124.



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